Cookie Policy

1. Introduction

This Cookie Policy explains how AiRK Artificial Intelligence Training LLC ("AiRK," "we," "us," or "our") uses cookies and similar tracking technologies on our website and learning platforms. This policy should be read alongside our Privacy Policy and Terms & Conditions.

By using our website and services, you consent to the use of cookies as described in this policy, in compliance with UAE Personal Data Protection Law (PDPL) and international best practices.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit our website. They contain information that is transferred to your device's hard drive and allow us to recognize your device and improve your browsing experience.

Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device until they expire or are deleted).

3. Types of Cookies We Use

3.1 Essential Cookies

Purpose: These cookies are necessary for our website to function properly.

• Authentication and login functionality
• Security features and fraud prevention
• Loading balancing and website performance
• Shopping cart and enrollment process functionality

Legal Basis: Legitimate interest - necessary for service delivery

Retention: Session or up to 1 year

3.2 Performance Cookies

Purpose: These cookies help us understand how visitors interact with our website.

• Google Analytics for website traffic analysis
• Page load times and performance monitoring
• Error tracking and system optimization
• A/B testing for website improvements

Legal Basis: Consent

Retention: 2 years

3.3 Functional Cookies

Purpose: These cookies enhance your experience by remembering your preferences.

• Language preferences (Arabic/English)
• Theme settings and accessibility options
• Progress tracking in learning modules
• Course bookmarks and favorites

Legal Basis: Consent

Retention: 1 year

3.4 Targeting/Marketing Cookies

Purpose: These cookies are used to deliver relevant advertisements and marketing content.

• Social media integration (LinkedIn, Facebook)
• Remarketing campaigns for course promotion
• Interest-based advertising
• Conversion tracking for marketing effectiveness

Legal Basis: Consent

Retention: 1-2 years

3.5 Learning Platform Cookies

Purpose: These cookies support our ACTVET-certified learning management system.

• Course progress and completion tracking
• Assessment and quiz functionality
• Video streaming and content delivery
• Discussion forum participation

Legal Basis: Contract performance

Retention: Duration of enrollment + 7 years (ACTVET compliance)

4. Third-Party Cookies

We use several third-party services that may place cookies on your device:

5. Managing Your Cookie Preferences

5.1 Cookie Consent Management

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customize your cookie preferences by category
• Access detailed information about each cookie type

5.2 Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Edge: Settings → Cookies and site permissions → Cookies and site data

5.3 Mobile Devices

On mobile devices, you can control cookies through:

• iOS: Settings → Safari → Privacy & Security
• Android: Browser Settings → Site Settings → Cookies

6. Opt-Out Links

You can opt out of specific tracking services:

• Google Analytics:Google Analytics Opt-out Browser Add-on
• Interest-based Advertising:Your Online Choices (EU)
• LinkedIn:LinkedIn Opt-out

7. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

7.1 Essential Cookies

Disabling essential cookies will prevent core website functionality, including:

• Login and account access
• Course enrollment and payment processing
• Learning progress tracking
• Security features

7.2 Non-Essential Cookies

Disabling non-essential cookies may result in:

• Less personalized content and recommendations
• Repeated display of information banners
• Less relevant marketing communications
• Inability to share content on social media

8. Updates to Cookie Policy

We may update this Cookie Policy to reflect:

• Changes in our use of cookies and tracking technologies
• Updates to legal requirements
• New features and functionality on our website
• Changes to third-party services we use

We will notify you of significant changes through our website or email, and the updated policy will include a new "Last updated" date.

9. Contact Information

If you have questions about our use of cookies or this Cookie Policy:

10. Your Rights

Under UAE PDPL, you have the right to:

• Withdraw consent for cookie use at any time
• Access information about cookies placed on your device
• Request deletion of personal data collected through cookies
• Object to processing based on legitimate interests
• Lodge complaints with the UAE Data Office